Silicon Caribe: How to use Web Analytics to grow business

If you own a business, chances are you do. But don’t pat yourself on the back too quickly. By now it’s widely-accepted that if you have a business card you should probably have a website. It doesn’t matter what your company is selling - a website, however modest, has become a standard. The real question is: what is your website doing for your business?

As a web marketer I often put this question to the business owners I meet. Not because I’m trying to lead into my sales pitch, but because I’m intrigued to hear the answer. Most people get a certain “deer in the headlights” look in their eyes when I ask this question. To be fair, it’s not a question we’re used to hearing. But that’s not all that’s going on here.

Traditional advertising mediums - print, TV, radio, etc - are notoriously difficult to track. Sure, you’ll know how often the phone is ringing or how many people come in with a coupon clipped from the Sunday paper, but what you don’t know is how many people saw/heard your ad and whether they
were interested, oblivious or, worse, annoyed. READ MORE